Tips and observations...
Don't get me wrong, the goal is a 1 call close, but it ain't always so..
Techniques that work:
Vertical specific landing page ==> email ==> postcard ==> phone call = profit!
or
Vertical specific landing page ==> email ==> postcard ==> phone call ==> follow up email ==> follow up postcard with value added bonus ==> follow up phone call with irresistible value added bonus = profit!
or
Yellow pages, database, salesgenie.com etc... ==> email ==> postcard ==> phone call = profit!
Yellow pages, database, salesgenie.com etc... ==> email ==> postcard ==> phone call ==> follow up email ==> follow up postcard with value added bonus ==> follow up phone call with irresistible value added bonus = profit!
If I don't close a sale, I tell the potential client that i'll call them back in a month to see how things are. They always agree. When I call back I tell them how much potential money they've lost the previous month by not signing up with us. I do this by counting the hits on the site and multiplying that by the amount a customer brings the potential client.
If they don't bite again, I tell them I'll call them back again in a month and I give them the cumulative amount of sales they've potentially lost since i 1rst made contact with them. I've only been doing this for about 5 months so I figure I'll call a person 3 months in a row. Then I'll just mail them a postcard each month and send them an email to try to get them on board eventually. Maybe I'll call them every 6 months after that...
I've even given someone a 2 week test run. I pumped up the PPC spend and he signed up with us after seeing the value and increase in traffic and sales. I still keep the PPC spend relatively high for this client since the monthly payment he makes covers the expense. Plus I plan on upselling him down the line anyway so i anticipate to make the real money on the back end. He's already referred me a couple of people as well already..
Be systematic about this. I looked into a few web based crm packages, but have yet to pull the trigger on one. I'm using ACT for follow up and scheduling simply because of my past sales experience using it.
You'd be amazed at how many people sign up after being contacted a few times, so you gotta have your contacts organized.
If you approach this as a real business, put some thought into your plan, and actually provide with people something of value you can make some serious bank.
The recurring billings are starting to add up nicely
.
I also encourage anyone considering this to take some time studying sales techniques and tactics. I know a lot of people don't like to sell, but the truth is that you will have to sell if you plan on doing this.
If you don't like selling, this may not be for you.
Now, if I could just figure out how to make some real fucking money running cpa offers i'll be ok. Gettin close though...