If you're not taking orders, don't accept orders on your site!
Modify your site and put the notice up there, don't expect your customers to wade through 3 pages of discussion on wickedfire to finally find out that they can no longer order.
And yes I know I risk being pushed to the back to the queue or whatever for making these comments, but I'm hoping that you're professional enough to not piss in my coffee when I complain that it's cold.
that's the thing, you can still order, we just aren't accepting orders for our old services until we're ready to sell our new stuff. I wouldn't be happy with my myself (and neither would Grind) selling a client an older package when we had new, more powerful stuff in the works and we had other projects to finish still.
If you ever want to have a crash course in dealing with foreign laborers not show up for work, start a link building service. Me and Grindstone yell at each other each day figuring out how we're going to make each step perfect. The quality is already there, we make people's sites go ^^^^. We're just wrestling with timeframes and delivery schedules.
As soon as we launch the new stuff (the next day or two), everyone who has a pending order will be notified about the next steps. If you have any questions, feel free to PM me or Grindstone. Hell, you can call me right now if you want, but I'm half drunk and elated over the Packers victory so we might just end up talking about football
Stay tuned