Ok, I'm back with some SERP results - you'll guys will love it.
So I'll tell my keyword - Business Card Printing. I can do this because with this type of service, not everyone can throw up a site and beat out the competition.
KW: Business card printing
Competition: 22,000,000 without quotes
331,000 with quotes
Where I started BEFORE the package - 10th page.
Where I am NOW - 7 days later - 3rd page.
Now, I can't chalk all this up to him, but I think it definitely has something to do with it, and I'm willing to buy another package to find out.
BBleo - I'm pming you now.
Just a tip before I rant - Make sure you take care of the customers that were first there for you - that actually GAVE you all these orders with my review.
<begin rant>
I place an order on April 8th. During this 14 day wait, I received TWO PMs asking me to be patient. I was patient. And patient. And patient.
Fuck the patience.
Overall, I'm a nice guy. I do my own seo packages as well, actually have done 80 packages in 2 months - without ONE complaint.
Now, here's what I don't understand. You can't give us our work complete. No problem, give us our money back - just be honest. But, when you give excuse, after excuse, after excuse, without giving us the real details, that's what pisses us off. Everyone has off days - but not 14 of them. There is no excuse for a project that takes 3 days to take 14 days, AND STILL NOT BE DONE!!
What the fuck is your problem? DO you not realize that customer service can make you or break you? If you take too many orders - SHUT THE SHIT DOWN FOR A WHILE. THE ORDERS WILL STILL BE HERE WHEN YOU GET BACK.
We would respect you more if you was honest up front.
Now, I seriously think you're sitting there with a finger up your ass, not doing my fucking work, and not giving a shit about what people think. Keep in mind, you had a good thing running, but you're fucking it up. Real quick.
If you need a lesson in customer service, I charge by the hour. The above is free. I suggest you tell everybody the fucking truth, or Give us our fucking money back. I hate doing paypal claims, but fuck it - I know paypal like the back of my hand and I'll shut your shit down real quick.
Give me my work, or give me my money back. No fucking excuses. No exceptions.
</end rant>