Hi Andly,
I understand that you might be backup with many orders and you also have your own personal issues to attend to but its good to keep in mind that you are PROVIDING A SERVICE. THIS IS NOT FREE. You are receiving $MONEY for this and its ethically mandatory to keep in contact and update your buyers. Please repond with an accurate turn around time and tc so we can know whats going on. I dont mean to be an ass about it but most peopl ordering your service are doing it so they can make an income.
grazzi