Hi Rasta_Cook,
I'm really sorry to hear your inconvenience with your purchase of my
Super high Quality Editorial Links on top Magazines.
I meant to answer you sooner, but I have been buried in work. That is no excuse though, I know it can be very frustrating to go 4 days without a reply. I sincerely apologize. For future reference, I don't work weekends. I'll make sure to make this clear to you and all future customers so you can know what type of time frame to expect from communicating with me.
Regarding the link you purchased. It is live, but you are right that it is not 'published' in the traditional sense of the word on their website. It is an internal, un-liked page. By published I simply meant that the article would be live on their site, not that it would be featured on any main section of the website. I meant to use the word publish in the technical sense of a published page, not in the traditional writer sense of 'published' being a featured writing.
Unfortunately, due to the nature of certain types of sites that we link to, it is not always possible to get both a link that sticks and one that is well featured. Sometimes 'stealth' can ensure longevity.
I will make sure to be more explicit about the exact nature of the links I provide in my future sales threads. Thank you very much for pointing out the potential misunderstanding that the language ambiguity could lead to. I truly value all my customers and getting this information will allow me to provide better service. And providing the best service possible is what I'm about.
To provide a solution to your problem I offer you two possible options;
1- We can build links from other pages of that magazine to the one where your link is.
2- If you agree that it be fair, I'll provide you with a 50% refund for the misunderstanding. If you feel this is not enough, I'll provide you with a 100% refund. The refund will be completed within 1 business day from the time I receive a reply via PM with your transaction ID.
Again, I'm really sorry you have experienced an inconvenience. We'll work with you until you are 100% satisfied. Your satisfaction is our #1 priority.
We also offer another service that might be beneficial to you. It is called "PUT SOMETHING HERE". I'd like to offer you a 60% refund for you to try it out and verify the quality of our work without any misunderstanding.
Thank you and have a Great Day,
Your Name Goes Here
Owner of XYZ Service
Skype: Handle.here