Paypal froze $70k+ in my account.

The API is very cool, but the flat 2.9%+0.30 isn't so cool. Shop around before you use Stripe. Make sure you're comparing apples to apples. Many places will quote a "qualified rate", which isn't the same as a flat rate in any way. For comparison, Paypal Pro starts at 2.9%+0.30, like Stripe, but drops to 2.5%+0.30 at $3k/month, then 2.2%+0.30 at $10k/mo.

what difference does the rate make, if they just steal your money?
 


what difference does the rate make, if they just steal your money?
It was for comparison. You could also get an interchange+fee merchant account at similar or better rates. The point is that Stripe's rates aren't competitive. Also, Stripe is similar to Paypal in that it isn't a real merchant account, so they have the ability to freeze funds as well.

And, of course, if you withdraw daily, it's a moot point.
 
Dude that sucks. It really does. But I gotta ask -- why did you go with PayPal vs another processor?

Ok paypal sucks.
But people want paypal, whenever you give a paypal payment option your cart CR will grow, paypal is the "de facto" payment standard for the average online customer. If you don't give paypal option you are leaving money on the table.
It's sad but true, we have to deal with this.
Let's wait for bitcoin user adoption.
From a merchant view paypal is better than other processors.
I have been using stripe for a year, but whatever A/B test I try, stripe has a shitty CR, their fees are worse than paypal and their backend is not so excellent like many declare.
 
Thus why we're switching to auth.net and chase. I think our quoted rate was .30 + 1.75% or even less than that.

That's a "qualified rate", meaning it only applies to certain transactions. Ask them for "interchange plus" pricing, or you'll be disappointed.
 
Ok paypal sucks.
But people want paypal, whenever you give a paypal payment option your cart CR will grow, paypal is the "de facto" payment standard for the average online customer. If you don't give paypal option you are leaving money on the table.
It's sad but true, we have to deal with this.
Let's wait for bitcoin user adoption.
From a merchant view paypal is better than other processors.
I have been using stripe for a year, but whatever A/B test I try, stripe has a shitty CR, their fees are worse than paypal and their backend is not so excellent like many declare.
This is absolutely true.

I'd be using Stripe to collect payment from clients for the most part, but I'd never exclude Paypal as an option in any instance for reasons stated in the quoted post.
 
Stfu. We all know this, but lose business if we choose to disregard it.

dmnEPC mind if I reply to a quote with your quote?

what difference does the rate make, if they just steal your money?

Furthermore, you said it well yourself, kumansk

4. Pull your cash out asap. $5-10k is the maximum I'll ever trust them with. Actually, don't put more money in there than you would in a casino, keep it to amounts which wouldn't hurt your wallet losing. Precisely because, well, op is a perfect example of that.
 
Just call them, in some cases I've had them unfreeze money right on the phone. If that doesn't work hire a lawyer to send them a letter and start a complaint with the BBB. Also hit up their twitter and facebook pages and let the world know they're scamming you out of $70k. I've always gotten a good response via social media.
 
It was for comparison. You could also get an interchange+fee merchant account at similar or better rates. The point is that Stripe's rates aren't competitive. Also, Stripe is similar to Paypal in that it isn't a real merchant account, so they have the ability to freeze funds as well.

And, of course, if you withdraw daily, it's a moot point.

Stripe has never taken a nickle from me that they didn't deserve. I've run low 6 figures without having a single issue with them. You start dealing with these more traditional merchant accounts and they will rob you blind on the backend.
 
Furthermore, you said it well yourself, kumansk

yeah but i can't be entirely oblivious to it. it's practical when using it within certain boundaries. they'd actually be great if they could find a way to manage this limitation thing more efficiently, especially seeing how it's affecting legit businesses.
 
But also make a massive social media campaign.

Was going to suggest thigs

https://twitter.com/davidmarcus

Tweet at him and let us know your twitter handle so we can retweet that shit.


BRB hitting withdraw on my paypal balance.


You might not have to go the lawyer route after all: https://twitter.com/20YearBillions/status/405718675342110720

And that's why

Paypal and google cave so easily to social media pressure if you guys don't have an online presence then make friends with people who do and see how quickly you can get stuff like this overturned, assuming your account/transactions/clicks are in proper order of course. Just setup a blog with a engaging story about what happened (but don't directly beg for help), submit to hacker news, a few business/ecommerce subreddits, and maybe spend $100 buying tweets for it (All Sites | BuySellAds) and start reaching out to bloggers about it.