Did you miss this part, ly2?
How is this backstepping?
I'm trying to wrap my head around this dumb idea that I should feel obligated to pay the driver a tip. Why doesn't pizza hut (and all delivery places) just increase the delivery charge?
How is this backstepping?
Sure, I don't mind the 18% mandatory gratuity fee. Restaurants can charge whatever they want, IMO. Tipping, on the other hand, is supposed to be a voluntary "tip" for great service. These days, the sentiment is that tipping is mandatory. If it's mandatory, it should be built into the bill somehow.
PS Thanks for being one of the few rational people in this thread. Nobody else seems capable of discussing this without hurling personal insults, or just labeling one as a cheapskate.