Hostgator going downhill - need SOLID alternative



I got a VPS at both Liquidweb and Knownhost just to see what I like best. So far there is nothing wrong at all with LiquidWeb but Knownhost is the clear winner so far.

Knownhost:
- Paying almost half as much as LW for an even more powerful VPS (like 1.5 times better)
- Server default setup is a bit more secure than LW. They seem more security conscious at Knownhost
- Amazing Support - beats Hostgator in it's glory days. They respond in under 5 mins to initial ticket then go above and beyond to fix every issue. They actually time themselves on this and show you the avg initial response time. LW initial response time has been between 10-45 mins for first response. I've opened many tickets with KH now and can say shit gets done.

Both:
- Both appear to have knowledgeable techs that speak great English, probably all 'Mericans
 
I ditched Hostgator after my affiliate site ranked #1 for the most popular product on Clickbank and my site wouldn't load due to the 1000's of visitors. Lost thousands of dollars. I switched over to Lightningbase, and so far they are amazing. They are a Wordpress hosting company and their speed is amazing after switching fro Gator.
 
luxer said:
Vote for Liquid Web, Hostgator has gone to shit. The customer service was always pretty good. But before I switched over the wait times went from 3-5 minutes to 15-30. Ridic,

Regards,
Luxe
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You do know that Liquid Web dedicated has been down today right?
 
there are many web host that give your satisfaction or your need, some of them are mention already in this thread but you must consider also the price of each provider.
 
Even i was using HG for my FB apps, but now i am completely moved to namecheap. Try namecheap. It's good.
 
vincjhere said:
Even i was using HG for my FB apps, but now i am completely moved to namecheap. Try namecheap. It's good.
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Yeesh! Let me try to add something more substantive since I experienced this mess.

During the downtime in mid-April, I knew they were screwed up for good with that Provo DC shit so I bought dedis at both GoDaddy and LiquidWeb to hedge my bets and had all my sites back up 8 hours before my dedis came back at HostGator. DNS propagated really fast for over 95% of my traffic.

HostGator gave me a free month to try and keep me with them and I took it just in case but canceled my account at the end of the free month.

GoDaddy seems more stable these days than it was years ago but LiquidWeb is really nice and feels like it was designed by people who understand what I do.

That said, I keep my dedis clean and well maintained and don't need much 'hand holding' so I can't speak to that aspect of their support but my dedis run smooth at both providers and handle the load as I expect Apache to do and are never down.

Both Dreamhost and Hostgator seemed to go sour over the last two years and a big part of it was the connection to the data center. I know they say 'duh, router broken' but I know of at least two instances where the problem was their upstream provider shutting their DC off which was probably for something that they did not want publicity for. Financial or hacked boxes causing ddos or something like that.

LiquidWeb gets my vote but GoDaddy is working for me too. Never thought I'd be saying that about GoDaddy :)
 
Softlayer - for dedicated when it manners

knownhost - for cheap vps that are good for small stuff.

:food-smiley-010:
 
bobby said:
Softlayer - for dedicated when it manners

knownhost - for cheap vps that are good for small stuff.

:food-smiley-010:
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I don't think many Hostgator users are going to be comfortable moving their setup to Softlayer. I used HG for WHM/Cpanel dedis but for cloud, I like AWS and DigitalOcean.

I admit that I haven't checked out Softlayer in quite awhile so maybe they do now offer services comparable to HG or LiquidWeb.
 
I always used HostGator in the past, but they're generally overly expensive. And the verification is a little ridiculous now.
 
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