Closing of Razor (Trafficneeds)

stevehnsn said:
Fuck off Chris. I called you and everyone over at Razor repeatedly asking questions and begged you to send me even a small percentage of what you owe me. Finally once you called me back after I called your cell for the 20th time and you put me on the phone with 'someone from accounting'. You said you'd work on it and would call me in a week. I gave you 3 weeks, but no one contacted me or responded to me ever, not even you, even when I again started the daily phone calls and e-mails.

You recruited my ass and probably a shit load of others to run your Acai Nutraburst ads, paid me on time once and late twice, and then decided to stop paying me at all. You must have known this shit was going down and you could have given us a heads up to stop sending traffic back in July instead of waiting until September.

I think you are full of shit talking to me on IM about banking with PPC and media buys, how profitable your offers are, and then suddenly going out of business. I mean Razor had their hands in e-mail services, creative design, Internet marketing, leads generation, and more! I would like to present the Razor management team with a platinum FAIL Award, for their inability to run a business and pay the people who are essentially their most valuable employees.

IMO Gomin should work with mkrongel to try to at least make things right with affiliates, even if you can't pay out 100% of the monies owed. Even a 50% settlement would be better than 0%.

Personally, I will not work with any company in this industry that hires you thanks to the way I was treated by you throughout this whole ordeal. You protected the business and covered up their blunders instead of letting your affiliates (or at least me) know what was going down in time to send traffic to a different offer. Thanks for the support. I can't really comment on Gomin because I don't know him (even though I have left him several messages without even a hint of a reply), but Ruck seems to think he's OK, so maybe he will make some of the right decisions in these coming weeks. I won't hold my breath.
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Steve, I remember that phone call specifically and we said there were merchant account issues and we explained what was going on. We also told you to hault traffic until we got this corrected. Shortly thereafter, everyone on that phone call was let go and emails were getting shut down.

Per the IM's regarding PPC/media buys, no I was not full of it, as I was currently using those methods for my own traffic.

While you may hold a grudge against me, please understand that I can only do so much for getting payments, but it ultimately comes down to the company to pay - especially after I was let go. I too am also in the same spot as you. I have not been paid for my own traffic/production. I too now have bills that are late and need to be paid, just like you. So in the end, we're not all that different from each other.
 


OK Chris I won't hold a grudge then dude, but I just think you could have, or maybe should have, seen the light coming and let your affiliates know something was up. I can't really give you too much shit about ethics and morals if I'm letting my visitors mindlessly buy into free trial rebills. This is a cut throat industry.

But seriously, you can't build a business around a single avenue of monetization (ie. acai/resv/skin cream rebills - a sketchy niche at best) and think the business will flourish in the long term. I, for one, should have investigated TN more thoroughly before sending you all my US traffic. You, IMO, should have seen the light at the end of the tunnel before letting all of us get hit by this train. And finally, Razor should be ashamed of themselves for buying a boat load of fools gold in the middle of a gold rush.

But on the bright side, at least I won't have to delete 1000s of e-mails from angry visitors who bought the rebills, since you won't actually be rebilling anyone.

So is Gomin going to try to work this out and try to pay us off or what? Do you keep in touch with him?
 
jahnks said:
Before we go any further, this post is coming from an ex-Traffic Needs guy.

1.The nail in the coffin came from a 3rd party CRM/processor. This platform was not compliant with Mastercard, who in turn shut down processing on every MID Razor had; anywhere. Many of you reading this right now are probably working with this CRM, or at the very least, driving traffic to somebody who is using it.
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Spit it out will ya?
 
My grudge is not against you either Chris just to be clear. I'm speaking in terms of the whole big picture. Takes big balls to publically address situations no matter what has happened. Hope you get it worked out on a personal level.
 
stevehnsn said:
OK Chris I won't hold a grudge then dude, but I just think you could have, or maybe should have, seen the light coming and let your affiliates know something was up. I can't really give you too much shit about ethics and morals if I'm letting my visitors mindlessly buy into free trial rebills. This is a cut throat industry.

So is Gomin going to try to work this out and try to pay us off or what? Do you keep in touch with him?
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Agreed Steve, I see what you mean - at that time though, I wasn't informed about any problems that could have been arising.

Yes, I do speak with Gomin, and he is doing his best in figuring out how to get back in good standing with everyone.


Ruck said:
My grudge is not against you either Chris just to be clear. I'm speaking in terms of the whole big picture. Takes big balls to publically address situations no matter what has happened. Hope you get it worked out on a personal level.
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Thanks Ruck, appreciate it. I wish the best to everyone.
 
Razor owes us like $50k since January so if anybody knows info that will help us collect please share!
 
PR-kris said:
Razor owes us like $50k since January so if anybody knows info that will help us collect please share!
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Out of work and looking for work:

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Ruck said:
{Edit} Was the CRM Transact Plus?
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@Ruck - Transact Plus is owned by Nick Molina (Netalab) who has a whole bunch of his own problems right now. Netalab was sold to Advanced Wellness Research who just got sued by The NY Attorney General and the IL Attorney General.

If my CRM/gateway/processor wasn't MC compliant I would sue the fuck out of them. Being compliant with Visa and MC, which is basically ensuring PCI compliance so cardholder data can't get stolen, isn't THAT hard to figure out. It's one of the most basic things to take care of when it comes to credit card processing. There are a ton of third party services that could've fixed this issue for Razor.

Additionally, I'd bet that the processors are being fucked by MC too because they're required to check out Merchant CRMs before issuing MIDs. Processors are at fault for not doing their due dilligence. Therefore, these same processors who have $xxx,xxx in reserve funds probably won't be releasing these funds to Razor anytime soon.
 
So, since when did the card associations start closing down mids? Unless something changed drastically, that's still up to the bank. They may fine you out of existence, but they don't get involved with any of the low level admin crap. Also, unless you are leaving out some minor details, processing through someone that turns out to be violating PCI guidelines does not at all constitute a violation on the merchants part.

And if there's any truth to your claim I would think you should have no issue to give specifics, serious violations like these are quite easy to track down. But I'm fairly sure there's more to this story and/or less truth to it than what you claim, considering there's hardly any other violation that would fall on the third party and not the merchant. Cross sells outside of ones account, sharing credit card data with third parties are on the merchant as well, load balancing done incorrectly while bad would not violate guidelines. So yeah, do tell what they could have possibly done to fuck you so badly that MC went after your mids.
 
Ruck said:
Nobody has relayed anything to me. I would guess Krongel knows possibly?
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I know who it is. But i am very skeptical that their CRM caused their problems. Their demise was probably due to what gopher said or the simple fact that they didn't understand how to run a continuity club like this.

Either way blaming a third party for their failure just shows they will never take responsibility for what they did or pay anyone back.
 
mkrongel said:
I know who it is. But i am very skeptical that their CRM caused their problems. Their demise was probably due to what gopher said or the simple fact that they didn't understand how to run a continuity club like this.

Either way blaming a third party for their failure just shows they will never take responsibility for what they did or pay anyone back.
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thanks for the update/perspective- that's quite a relief
 
mkrongel said:
I know who it is. But i am very skeptical that their CRM caused their problems. Their demise was probably due to what gopher said or the simple fact that they didn't understand how to run a continuity club like this.

Either way blaming a third party for their failure just shows they will never take responsibility for what they did or pay anyone back.
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Couldn't agree more.
 
Thank God they only burned us for $100.00. They could barely pay us and our traffic kicks ass. I remember chasing them around all over the place for payment. We acted fast and pulled the plug on their bullshit months ago though ;) Everyone else that got screwed, real sorry to hear it and hope that we all at least get a Christmas Card from Razor Marketing:)http://partners.pantheranetwork.com/z/10072/CD5840/


 
Yeah I felt the crm problem/excuse was off. MC would start investigating and the crm shut down for non PCI compliance, but not every mid associated with it, that is ultimately the processor or bank's decision. From what i'm reading in this thread they ran thousands of leads per day through only domestics with crappy customer/chargeback support. That would make a lot more sense to why all their accounts were frozen.

Regardless, knowing the crm would be helpful to those who are running media so they can stay the fuck away from it.
 
everyone be on the look out for these guys to make a run at it under a different name.
 
CRM was tmspay for those who want to know, but I know a lot of companies use it so I highly doubt it was the problem.
 
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