Closing of Razor (Trafficneeds)

J

jahnks

New member
Jul 17, 2008
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Before we go any further, this post is coming from an ex-Traffic Needs guy.
First of all, I’m not going to start this reply slinging profanities or throwing punches, nor will I be naming any names as I do not find that to be professional and it’s not my style. I do understand why you guys are speculating, bashing, and angry at what has gone down.
As you know, the parent company, Razor, let all of us go along with closing their online divisions last week. I want to attempt to dispel some myths. Personally, I can’t offer you the solutions you’re looking for, but my goal is to offer a glimpse.
1.[FONT=&quot] [/FONT]The nail in the coffin came from a 3rd party CRM/processor. This platform was not compliant with Mastercard, who in turn shut down processing on every MID Razor had; anywhere. Many of you reading this right now are probably working with this CRM, or at the very least, driving traffic to somebody who is using it.
2.[FONT=&quot] [/FONT]Like you, I am also owed money too along with the rest of the team. Razor could not financially keep us around, nor could they finish paying us what is owed for our own traffic or production.
3.[FONT=&quot] [/FONT]Us ex-guys are not ignoring any relationships– you should have received an email regarding who you need to contact for more information from Razor.
4.[FONT=&quot] [/FONT]Traffic Needs was an affiliate network owned by Razor Marketing.
5.[FONT=&quot] [/FONT]Truth be told, nobody on Razor’s end is running away with hard earned dollars. It’s quite the opposite.
You can choose to single out the Traffic Needs ex-team as a whole or each person individually, and blame it on them. This wasn’t any one individual’s fault rather it was an uncontrollable circumstance far beyond any single TN/Razor employee.
[SteveHnsn], we are sorry about the circumstances you and others are under as this was unanticipated for us also. We too have personal decisions to make, and work through. We too, have families that need to be taken care of. Lastly, we too are each attempting to move forward and create a solution to what has happened.
These are the facts and not speculation while remaining professional to all who are involved. I wish the best for all of us in finding solutions.
 


enterkey.jpg
 
Sonny Forelli said:
name of the processor please so more of us dont' get fucked?
Click to expand...

Again, I'm not going to call people or parties out. However I do know that many people staring at this thread right now know exactly who I am talking about.

They can choose to share it in the forum if they'd like.
 
PM it, I'll post it.

I've got no problem being as unprofessional as possible and still get more business than I can handle so it's no skin off my back.

{Edit} - As far as everything else is concerned we had our own fight getting paid and at the same time was being messaged on Facebook from publishers seeking advice on how to get paid from Traffic Needs as well as networks in this very forum asking us how we got paid and this was at the start of Acai Nutraburst. Cleaning up or at least attempting to suffice a remark on the current situation is nice, but TN has quite a long history of non-payments. But that is an entire different story and with what is happening I understand a lot of people are out so I'll stop there.
 
I never worked with TN, but based on what a lot of you are saying:

1) This company had a history of late / non payments
2) The payouts were above average

... if it's too good to be true ...

Like I said I wasn't burned by TN, but I have been burned by other advertisers/networks and I know the feeling.
 
Jahnks, I have a good idea who you are - one of the big mistakes I think you guys made was going to an Advertiser only model and not really getting more offers on your network other than your own internals.

And there is more to the issue than just the CRM. Like you said, this was yesterday's problem and the nail in the coffin. What was the problem last year, and the year before that, and the year before that, when payments even then were delayed. I know one guy who got his check net 180 or something, and it wasnt even a big check! I think money was half the issue, the other issue was lack of employees to handle the billing.

Your Razor email system alone could have been a nice business model in itself, but you never accepted new clients. Then you dumped the Direct Track for that hideous new interface which nobody seemed to like. Just one bad issue after another.

IAC, I always enjoyed the AMs over there, they were a good group of people, and I always knew you guys were frustrated having to field the same old "WHERES MY MONEY" Qs from everyone... you're out of your misery finally, and I suggest you guys find other networks to work under, you'll do well... this wasnt your bad.
 
jahnks said:
Again, I'm not going to call people or parties out. However I do know that many people staring at this thread right now know exactly who I am talking about.

They can choose to share it in the forum if they'd like.
Click to expand...

yawn, back to working only with reputable networks with money I go.
 
jahnks said:
Before we go any further, this post is coming from an ex-Traffic Needs guy.
First of all, I’m not going to start this reply slinging profanities or throwing punches, nor will I be naming any names as I do not find that to be professional and it’s not my style. I do understand why you guys are speculating, bashing, and angry at what has gone down.
As you know, the parent company, Razor, let all of us go along with closing their online divisions last week. I want to attempt to dispel some myths. Personally, I can’t offer you the solutions you’re looking for, but my goal is to offer a glimpse.
1.The nail in the coffin came from a 3rd party CRM/processor. This platform was not compliant with Mastercard, who in turn shut down processing on every MID Razor had; anywhere. Many of you reading this right now are probably working with this CRM, or at the very least, driving traffic to somebody who is using it.
2.Like you, I am also owed money too along with the rest of the team. Razor could not financially keep us around, nor could they finish paying us what is owed for our own traffic or production.
3.Us ex-guys are not ignoring any relationships– you should have received an email regarding who you need to contact for more information from Razor.
4.Traffic Needs was an affiliate network owned by Razor Marketing.
5.Truth be told, nobody on Razor’s end is running away with hard earned dollars. It’s quite the opposite.
You can choose to single out the Traffic Needs ex-team as a whole or each person individually, and blame it on them. This wasn’t any one individual’s fault rather it was an uncontrollable circumstance far beyond any single TN/Razor employee.
[SteveHnsn], we are sorry about the circumstances you and others are under as this was unanticipated for us also. We too have personal decisions to make, and work through. We too, have families that need to be taken care of. Lastly, we too are each attempting to move forward and create a solution to what has happened.
These are the facts and not speculation while remaining professional to all who are involved. I wish the best for all of us in finding solutions.
Click to expand...

Is traffic needs keeping their customer service open to handle customers in their program?

Also are they continuing to charge customers in their base?

And finally, my team has offered to help Gomin (sp?) recoup some money, it could be in the few hundred thousand area yet he wont even call us back to get him some money to pay everyone.

I was hesitant to work with Razor and did for about one day of traffic and am owed for that ONE day which was significant.

Gomin call Mike and lets close this fucking data deal so you can pay some people, like me and the others who werent paid.
 
jahnks said:
Again, I'm not going to call people or parties out. However I do know that many people staring at this thread right now know exactly who I am talking about.

They can choose to share it in the forum if they'd like.
Click to expand...

Someone out or pm me the name of this processor/crm if you have it.
 
Basically from what they told me, they wont "be able to process credit cards" because of what happened with their CRM.

That is total bullshit. You guys used domestic merchant accounts for thousands of leads daily to your offers. That is incredibly dumb and because you guys could not handle chargebacks, you got hit with the VISA and MC fines.

Then to pretty much not pay anyone and give up and not re-bill your customers because you cant get merchant accounts is BS as well. Its not that hard to get INTL merchant accounts like you should have had in the first place. If you need INTL MIDs, you can get them.
 
Well I am looking for Justin Pearlman and I want my 166.00 or whatever it is that is owed me.
Let me ask you this we they able to at least pay you your normal payroll checks theat they owed you?
 
anabolicdragon said:
Well I am looking for Justin Pearlman and I want my 166.00 or whatever it is that is owed me.
Let me ask you this we they able to at least pay you your normal payroll checks theat they owed you?
Click to expand...

Wonk fucking wonk dude. If they can't pay hundreds of thousands to others, do you think they give a flying fuck about your $166? Lol dude.
 
SPliffic. It was meant to be a joke. I actually logged into my account for the first time in like 3 months just to see if it still worked and ypu it did as of yesterday. YTD: 166.00.
Shame I wonder which company is next? We should start a deadpool.
 
Fuck off Chris. I called you and everyone over at Razor repeatedly asking questions and begged you to send me even a small percentage of what you owe me. Finally once you called me back after I called your cell for the 20th time and you put me on the phone with 'someone from accounting'. You said you'd work on it and would call me in a week. I gave you 3 weeks, but no one contacted me or responded to me ever, not even you, even when I again started the daily phone calls and e-mails.

You recruited my ass and probably a shit load of others to run your Acai Nutraburst ads, paid me on time once and late twice, and then decided to stop paying me at all. You must have known this shit was going down and you could have given us a heads up to stop sending traffic back in July instead of waiting until September.

I think you are full of shit talking to me on IM about banking with PPC and media buys, how profitable your offers are, and then suddenly going out of business. I mean Razor had their hands in e-mail services, creative design, Internet marketing, leads generation, and more! I would like to present the Razor management team with a platinum FAIL Award, for their inability to run a business and pay the people who are essentially their most valuable employees.

IMO Gomin should work with mkrongel to try to at least make things right with affiliates, even if you can't pay out 100% of the monies owed. Even a 50% settlement would be better than 0%.

Personally, I will not work with any company in this industry that hires you thanks to the way I was treated by you throughout this whole ordeal. You protected the business and covered up their blunders instead of letting your affiliates (or at least me) know what was going down in time to send traffic to a different offer. Thanks for the support. I can't really comment on Gomin because I don't know him (even though I have left him several messages without even a hint of a reply), but Ruck seems to think he's OK, so maybe he will make some of the right decisions in these coming weeks. I won't hold my breath.
 
Razor owns Traffic Needs which is a division that Razor owns. Razor couldnt employee Traffic Needs because the MIDS got shut down which meant you guys were living off the rebills. Not just TN but the entire momma company Razor.

Cant put the blame on just one person. This was a collective effort for all dumbasses involved to fuck this one up. A small simple tip would have been to split your CRM's/Processors up and never rely one just resource. Of course, over there you probably have hoops to jump thru and decisions to go to higher ups etc....

These corporate type fuck ups make life so easy for boutique networks. I woke up this morning with a tingly feeling all over to come read this thread. Before long smart publishers who take their business seriously will stop fucking around with these one hit wonders because it wont be worth it to them.

{Edit} @ Steve - Only thing I know about Gomin is that he didnt jerk me around and it took him awhile but they got us paid. This was before all this shit went down though.

{Edit} Was the CRM Transact Plus?
 
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