Report:
Delivery - 7/10 - Took a while but there is alot of links, so not too bad, it was about 8-10 days, around what OP stated. I am use to faster delivery though.
Results - ?/10 - Just received report. OP states may take 2-3 weeks to see movement, maybe sooner, however, many of links need to get indexed.
Links - 8/10 - Majority of links are active, hubpages already deleted the content. However every other link I checked was there, I personally know how strict hubpages so no big deal IMO.
Online Report - ? - OP stated there was too many links and as a result, the online interface was not working. Everything ended up being delivered via a link to a txt file, so for those who order this service just for this feature, you may want to ask OP first if he has fixed this.
Understanding - 10/10 - Great guy, understands what you want and knows what he is doing.
Would I Order Again? Yes. Its a great deal all links are there. He delivers.
Overall - Hard to say. Once I see results I will be back with my overall review of this service and will notate any serp changes. (note: it will be hard to determine because I've done some other work on the site, nevertheless, I will report back)