Hey @EricVonDoobie,
Sorry about that. Not sure exactly why that happened, but I have just rectified the situation and issued a refund to your account. Please let me know if you have any other problems.
Also, please accept my sincere apology for the delay on the support ticket. I have been out with the stomach flu and knocked on my ass for the past 4 days. Finally able to get back to work and hit these tickets.
Yours in Service,
Brett Phillips
Customer Support Specialist
Sorry about that. Not sure exactly why that happened, but I have just rectified the situation and issued a refund to your account. Please let me know if you have any other problems.
Also, please accept my sincere apology for the delay on the support ticket. I have been out with the stomach flu and knocked on my ass for the past 4 days. Finally able to get back to work and hit these tickets.
Yours in Service,
Brett Phillips
Customer Support Specialist
