I sent out an email to about 3.5k subscribers in my list and about 30 of them marked my email as spam then iContact froze my account.
That's less than 1%
Not to mention I got the list from people either bought my product on my site or input their information, but didn't make a purchase. It is a pure whitehat good list.
I also browse around the web and saw a blog post about someone email their list of 8.8k subscribers, got 24 complains then account got froze by iContact.
This is pretty ridiculous. Is this pretty standard in email marketing? Can someone with experience in email marketing chip in?
PS. Their support just emailed me and told me if you get more than 0.1% (Yes, 0.1%, 1 out of 1000 emails) complain rate from someone using a yahoo email address, they will freeze your account.
I signed up for a yearly subscription plan, I want to cancel and they won't give me partial refund.
wtf iContact?, seriously, wtf??
That's less than 1%
Not to mention I got the list from people either bought my product on my site or input their information, but didn't make a purchase. It is a pure whitehat good list.
I also browse around the web and saw a blog post about someone email their list of 8.8k subscribers, got 24 complains then account got froze by iContact.
This is pretty ridiculous. Is this pretty standard in email marketing? Can someone with experience in email marketing chip in?
PS. Their support just emailed me and told me if you get more than 0.1% (Yes, 0.1%, 1 out of 1000 emails) complain rate from someone using a yahoo email address, they will freeze your account.
I signed up for a yearly subscription plan, I want to cancel and they won't give me partial refund.
wtf iContact?, seriously, wtf??