At Witts end with my network

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Mike - Why do these tracking issues seem to pop up with you guys & other DirectTrack networks - Is the "borrowing" of other networks offers the breaking point, do merchants just like to have the pixel vanish, or what? Are there harsh enough consequences (e.g. termination from the network) for dicking around both affiliates and advertisers? Not really knocking you guys for anything specific since all of my issues have since been resolved, but it's more of a question overall for the state of the industry. The way I see it, merchants should have a network's direct pixel on their site, and the network should constantly test for it - Offers like this Elitemate should clearly not even exist on networks. If the merchant is fucking you over, get rid of them! Don't you want your cut?

Plain and simple, offers that have tracking issues, especially prolonged issues, just end up hurting the network and merchant. I know that getting your cut when only X% of the leads track is still more than the cut you get when those leads don't exist, but seriously, dating is not a niche where the affiliates can't turn to another offer.
 


wsmith810 said:
My mistake mike...
Thought it was funny...
I got your email... appreciate the efforts like I have been telling your people the whole time... Dont think efforts go un-noticed...

I dont know where your ethics come into play as far as The pussy route of not wanting to to "keep the industry informed"... I have all the right in the world to post what I want... and I will continue to do so.

Thanks for your .02

For as much as the post is concerned...
I gave my AM grief on the companies forum because his name is Jeff Greenberg, and they arrested some guy on reno 911 tonight who was a cross dresser... Named Jeff Greenberg...

Anyways...
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You do have all the right to post anything but not to use it as a threat as if we haven't been working on this issue for you, so much that Alex called me at 1 AM EST to ask for help because he couldn't get your tracking link from you, you'll notice i didn't delete your tracking issue thread on our forum, itll stay there, i am not about hiding any issues but i don't think its professional in anyway to post what you posted as a jab at Jeff on our forum.

The people who work at copeac work their butts off for their affiliates some of whom show little to no appreciation for their efforts, i suggest at whatever network you go to, you appreciate your AM who probably works their butt off to get you everything you need

Offers sometimes have issues, as you see in this thread elitemate has an issue in multiple networks, so do zip submits, we have over 700 offers, most networks do rely on affiliates to let them know if there is an issue, once notified we work with all parties to get it resolved

Feel free to update this thread once your issue is resolved, whether good or bad, it doesnt matter to me. I never once tried to hide anything from anyone, and i think if you asked on WF and other forums we go above and beyond, i dont see many presidents of big networks answering questions and helping people in forums.
 
I love COPEAC I really do. My affiliate manager is always there for support. And COPEAC offers a huge selection of offers.

But I just don't trust the tracking anymore. Ive had numerous offers convert like crap after converting well for days, sometimes weeks and months.

Maybe this is something more experienced AMers expect to deal with. But being on a very tight budget, I don't wanna waste time on offers that arent tracking.

Which is why COPEAC isn't the first place I go to look for offers anymore.
 
I even once contacted Elitemate myself through a network to ask if there were any other qualifications other than country. They confirmed there wasn't. I think they must have a rand() function or something that 1/25 the pixel fires, otherwise it doesn't.

Our incent site can generate about 40-60% conversion on a free registration dating offer, Elitemate hovers between 1-3%.
 
johu said:
Mike - Why do these tracking issues seem to pop up with you guys & other DirectTrack networks - Is the "borrowing" of other networks offers the breaking point, do merchants just like to have the pixel vanish, or what? Are there harsh enough consequences (e.g. termination from the network) for dicking around both affiliates and advertisers? Not really knocking you guys for anything specific since all of my issues have since been resolved, but it's more of a question overall for the state of the industry. The way I see it, merchants should have a network's direct pixel on their site, and the network should constantly test for it - Offers like this Elitemate should clearly not even exist on networks. If the merchant is fucking you over, get rid of them! Don't you want your cut?
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It is almost impossible to constantly check offers as we would end up sending loads of junk leads to an offer. Pixels are checked on a regular basis, however it seems at times that something happens with tracking with a small handful advertisers, this happens in all networks. The reason Copeac might be highlighted is because people know i read these forums and will respond to the issues

i do side with Bill, for some reason elitemate is not tracking, if it doesnt track we dont make money either, so its not in our interest to let things like this slide, i think thats evident by us pulling one of the zip submit clients recently.


however the drama only gets in the way of resolving the issue, without drama things do get resolved quicker in my opinion.
 
I will post all results of this issue.. good or bad, as YOUR DIRECTOR OF MARKETING HAS AKED ME TO DO...

Fucking fools... Maybe your Director should have told you that as well...


Also- please clarify where I say you have not acted on anything? I said I got a reply email, talked to managers, and contacted your shitty after hours support...
FFS
 
wsmith810 said:
I will post all results of this issue.. good or bad, as YOUR DIRECTOR OF MARKETING HAS AKED ME TO DO...

Fucking fools... Maybe your Director should have told you that as well...


Also- please clarify where I say you have not acted on anything? I said I got a reply email, talked to managers, and contacted your shitty after hours support...
FFS
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How did you not notice until 1500 clicks that there wasn't a lead? Elitemate sucks. That's the end of it. It's not Mike's fault, it's not Copeac's fault, it's not your fault, it's not DT's fault, it's Elitemate's fault. Try it at another network and see where it gets you.

And btw everyone and their dog knows DirectTrack sucks and you prob lose about 20% of your leads.
 
wsmith810 said:
I will post all results of this issue.. good or bad, as YOUR DIRECTOR OF MARKETING HAS AKED ME TO DO...

Fucking fools... Maybe your Director should have told you that as well...


Also- please clarify where I say you have not acted on anything? I said I got a reply email, talked to managers, and contacted your shitty after hours support...
FFS
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Either i read it wrong or you edited it, as i go back and read your posts it seems like you edited most of them, the back and forth will get all of us nowhere, like i said i will resolve the issue for you, please be patient.


Edit: The 24 hour EMERGENCY hotline is for EMERGENCIES, such as tracking is down or campaigns arent working that you are actively running. An issue we are all aware of is not what the number is for. It is an answering service that text messages two people in our company with every calls details. Similar to if you called your DR at night, people do need to sleep.
 
Why do people jump the gun on dragging names through the shit?

It sounds like everyone was still working on resolving these issues. You had trouble the last few days with this? Give them at least a week before you come here bitching.

Show some class.
 
Networks should be looking at the conversion rate of all offer constantly. If conversions drop from 15% to 0%, something's up.

I've been screwed by Copeac offers more than any other network - I don't work with them anymore because it didn't seem like they were paying attention (and let offers run for a long time, even after they admitted that there were tracking issues). I know they've been working on fixing this stuff recently, which good to hear... maybe I'll try them again in a month or two.

As for me, I always rotate my dating offers with multiple advertisers & I'll switch weighting (or take an advertiser off completely) if I think they're fucking with me. The great thing about running multiple offers is that you can see roughly what your traffic should convert at (if you've got 2 offers, one with 15% CR and one with 0%, you know almost immediately that it's not just a delay in tracking)
 
kingrage said:
How did you not notice until 1500 clicks that there wasn't a lead? Elitemate sucks. That's the end of it. It's not Mike's fault, it's not Copeac's fault, it's not your fault, it's not DT's fault, it's Elitemate's fault. Try it at another network and see where it gets you.
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Bullshit. We sign up for affiliate networks because they tell us when we send a lead to one of their offers and it converts, we will be paid $x. That's the reason we sign up for these networks in the first place.
 
Hmm...

MKrongel... sorry to break it to you as well, but I can neither see an edit NOR can I see any mention of Copeac's name before you named it yourself.

I am also wondering why it would not be possible to set up an automatic tracker for this type of thing?

- Set up an affiliate number for your bot
- Have a script contact offer and generate a lead xx% of times.
- Track it.
- If it is not tracked correctly, contact offer company for issues.

Anything I am missing?

::emp::
 
1st off, after seeing no conversions at around 500 clicks, why didn't you just pull the plug on your ppc ads and look for a new offer. That's what I would have done. With no conversions after 200 clicks I would have tested it myself, actually probably less because it's a free signup offer.

But, yeah the networks do need to do something about this. It's bullshit, and this is why I stick with larger advertisers if I can.. However, it all comes down to the advertisers. If everyone was honest things like this wouldn't happen, and unicorns would roam the streets too I suppose.

Anyway, good luck. It looks like your network is trying to get it fixed. They should just take down all elitemate offers, and others that are not working. That would be a classy move and impress some affiliates.
 
pfgannon said:
I love COPEAC I really do. My affiliate manager is always there for support. And COPEAC offers a huge selection of offers.

But I just don't trust the tracking anymore. Ive had numerous offers convert like crap after converting well for days, sometimes weeks and months.

Maybe this is something more experienced AMers expect to deal with. But being on a very tight budget, I don't wanna waste time on offers that arent tracking.

Which is why COPEAC isn't the first place I go to look for offers anymore.
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I thought this was the best post in this thread.
 
EliteMate UK isn't converting properly for anyone right now, even us. I've got affiliates nagging me to run it and I'm trying to push them on to other offers simply because EliteMate isn't tracking. Trust me, everyone's trying to fix this.

EDIT: Switch EliteMate up with Mate1 or eHarmony (if you're running North American traffic). Copeac is a good set of guys and gals, but believe me when I say that it's not just Copeac that's experiencing tracking problems with it.
 
Yeah I mentioned it quite a few times on wickedfire. EliteMate is spammy company. Fukking scammers. Copeac should just drop them. Just search for EliteMate problems in Google ;)

Secondly DirectTrack equals money lost. Thats why I prefer Azoogle, Hydra and Neverblue any day over those companies running DirectTrack.
 
So this leads me into my next question....
Earnings statements and tax records after I got the boot from Mike's network... I can't log-in, can see #'s... nothin... which was expected...

But how do they plan on resolving this without me doing all the detective work? The owner of the company is hooked on the fact I edit my posts when the shit storm rises..

Mike.. You can't edit a post after 10 minutes of being live... Before you jumped in with your ".02" cents... the only thing I edited was spelling and Removing the password from the email...
 
The good part is there's a couple lessons to be learned from this thread:

1.) Act like a jackass and you'll be kicked out of a network.
2.) ALWAYS ALWAYS ALWAYS do a small test of an offer before ramping it up, (that is affiliate marketing 101). Letting something run so long is a huge waste of money.

- If the offer is not tracking, let your AM know and move onto the next.
- If it is tracking and you're making money, try ramping up the traffic.

3.) You catch more flies with honey then vinegar.
 
Millions of affiliate marketers WASTE THEIR, yes THEIR money then by going with these shady companies...
The only reason Copeac exists is to bring Ads to Publishers to Promote... With out no promotions, they get jack shit, squat, zero, 0, goose egg.

Copeac can not provided solid statistics on traffic that filters through their own link? What fucking good are they then?

Thats right.... its because you get paid $X/Lead and they get paid Y% of $x/lead
 
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