Everyday was unable to login to PLESK until a 3 hour game of support ticket tag.
Was annoyed to SHIT that they had sales chat, but not live support chat. Would end up going into sales chat raging, at which point they would get a tech on the issue. After doing this over and over.. Finally said fuck it.
Sales guy assured me before signing up with them that if for any reason I was unsatisfied, I'd receive a full refund.. When I asked for one, they told me they were going to hold $30 of it since it was a VPS.. Ha, I don't think so! Called them up furious.. Needless to say, I got my full refund.
All in all, wasn't a good experience.
I think what pissed me off the most, was I was dealing with a shitload of HostGator billing issues at the same time. Between HG support and this bullshit.. I was about to lose my mind. :x