For instance, Capital One has admitted to the practice of withholding reporting its customers' credit limits to the three credit bureaus, Equifax, Experian and TransUnion. Why would a company neglect to report a customer's credit limit? There's speculation that Capital One didn't want to make it easy for competitors to identify its better customers by trolling through the national credit databases.1
The Capital One customer loses out in this scenario because a credit score can shrink when a credit account's information doesn't include a credit limit. The credit limit is an important part of the credit score calculation, and without it, the credit score assumes you've maxed out your credit limit.
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