What's wrong with 1and1 as a registrar?

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:angrysoapbox_sml:

Boy I feel sorry for you lot when you try to cancel those 100 or 200 domain packages with 1and1.com:

A) You are required to fax a cancellation form FOR EACH DOMAIN.

B) Customer Service is Horrific.

C) You may be charged auto-renewal of domains long after you thought you "cancelled" your domains. You will only know when you see the charge on your credit card one year after you "cancelled".

D) Like wickedDUDE said simply do a Goooooogle search if this sounds like BS.

And yep...I speak from personal experience (just waiting for my collection agency scare letter courtesy 1and1.com)
 


I use 1and1 for all my websites.

I've only had one problem with them. One of my sites went offline for an hour or so. I contacted them and they denied the whole thing. "It looks fine on our end, sir.", is what the customer service rep kept saying.

So, after talking to customer service for a while, I checked the URL, and sure enough, my website was back online. What pissed me off is that they straight up DENIED it was ever offline in the first place.

Some of my site readers also sent me e-mails saying the site was down for a while. So, I know for a fact that 1and1 lied to my face.

But, I probably just got a bad customer service rep because I've had no other problems with that company, and I've been using them for quite a while.
 
Some people must have faced some shit with 1and1 but I think there are no such issues with them and they are perfectly fine, just if they get the features upgraded they’ll rock it.
 
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