Im a lil late but gotta say overall not satisfied with this service so canceled few weeks ago and was planing to do it sooner but first had to have some "history" on other services.
I think the idea was very promising when I started to use it last year but decisions and upgrades were like one after another bad calls, totaly opposite of what should have been done. I remember when owner complained how SEO agencies are too demanding, I mean lol, you bash on 50% of your clients. I tried to give some suggestions on forum but it didnt go well so bottom line, bad service and totaly unreliable, upgrades that only made things worse, owner not very cooperative and listening clients needs. I really wanted to like and to use this service but I just couldn't. Gave it 1 year of time and hoped it's just beta but over time I just saw it's not improving. The owner doesn't really understan the needs of his clients. Let's for all our sake hope soon he will change his attitude to business and make reliable and good rank tracker, something that could have been all from the start.
I dont like to bash but I hope this will change attitude of the owner cuz I and many other really do need a GOOD rank tracker.