Hi everyone,
I run a luxury fashion search app, and since the start of the year, I’ve sent a couple of thousand high-quality leads to different retailers through two affiliate networks (Rakuten and CJ). Despite this, I’ve seen zero commissions recorded from real users.
I suspected a tracking issue and ran two separate test purchases from different IPs, environments, and devices (iOS 17, to match my users) after their Safari history was cleared. Both of these test transactions were successfully recorded. This leaves me wondering why user-generated sales aren’t being tracked.
Has anyone else experienced similar situations where only test transactions are recorded but not actual user purchases? Could this be related to issues like attribution, retargeting, privacy settings (iOS 17), or something else I haven’t considered? I’d appreciate any insights or suggestions on what to investigate next!
Thanks in advance for your help!
I run a luxury fashion search app, and since the start of the year, I’ve sent a couple of thousand high-quality leads to different retailers through two affiliate networks (Rakuten and CJ). Despite this, I’ve seen zero commissions recorded from real users.
I suspected a tracking issue and ran two separate test purchases from different IPs, environments, and devices (iOS 17, to match my users) after their Safari history was cleared. Both of these test transactions were successfully recorded. This leaves me wondering why user-generated sales aren’t being tracked.
Has anyone else experienced similar situations where only test transactions are recorded but not actual user purchases? Could this be related to issues like attribution, retargeting, privacy settings (iOS 17), or something else I haven’t considered? I’d appreciate any insights or suggestions on what to investigate next!
Thanks in advance for your help!