Hey shawn -
Don't have the hosting auths either, he wasn't able to meet the day I posted that, HOPEFULLY I can meet and touch base this week as it's getting annoying that I can't get this really basic information. Would love to share some ideas with you though, will send pm soon.![]()
If you have access to hosting and your client is the admin contact for his domain name. I would suggest you transfer the domain away from the existing hosting/designer ASAP