EWA Suspended MY Account For Cookie Stuffing?
- Thread starter AdBank
- Start date
It's beyond shocking. If the OP's network pays out, it might be a great place to pull some shit.
How can this guy be doing AM and not know what cookie stuffing is? The story doesn't add up.
Mr. AdBank,
We provided you with all the information that was provided to us in regards to the cookie stuffing activities that you apparently did. When this issue was elevated to us by the merchant, I investigated your account and it looked to me as if you were infact doing SEO. I presented this to the merchant and they were adamant about the cookie stuffing.
At that point, we suspended your account and requested all information from their side of the street regarding it. Whenever we ban an account, it's our responsibility to provide proof of the activity going on. The merchant then proceeded to send the data to us, which was suppose to be relayed to you, but the data provided was corrupted by a virus and gmail would not allow us to download it.
The merchant had to disinfect his computer and resend the data, which we sent your way immediately (I know this is pretty crazy sounding, but it's the truth of why you got the report late). This is currently an ongoing investigation and not a closed case by any means, but in order to protect the integrity of our merchants this is the process of which we handle cases like this.
In combined with the fact that you ran this on, I believe, network distribution is the result of the banned account. Per terms of service it specifically says that you are not allowed to broker campaigns to networks. After you told me, "If I can prove that my pub was cookie stuffing I will happily kick him from my network and not let him run any more traffic." - it made it quite clear that you were running JV traffic on our network.
If you can provide any information that would help us further help your case, let me know. I'm a pretty fair guy as long as people play by the rules: don't run network traffic without permission (of which I would have denied you of doing in the first place).
Regards,
Ryan Eagle
ryan@eaglewebassets.com
We provided you with all the information that was provided to us in regards to the cookie stuffing activities that you apparently did. When this issue was elevated to us by the merchant, I investigated your account and it looked to me as if you were infact doing SEO. I presented this to the merchant and they were adamant about the cookie stuffing.
At that point, we suspended your account and requested all information from their side of the street regarding it. Whenever we ban an account, it's our responsibility to provide proof of the activity going on. The merchant then proceeded to send the data to us, which was suppose to be relayed to you, but the data provided was corrupted by a virus and gmail would not allow us to download it.
The merchant had to disinfect his computer and resend the data, which we sent your way immediately (I know this is pretty crazy sounding, but it's the truth of why you got the report late). This is currently an ongoing investigation and not a closed case by any means, but in order to protect the integrity of our merchants this is the process of which we handle cases like this.
In combined with the fact that you ran this on, I believe, network distribution is the result of the banned account. Per terms of service it specifically says that you are not allowed to broker campaigns to networks. After you told me, "If I can prove that my pub was cookie stuffing I will happily kick him from my network and not let him run any more traffic." - it made it quite clear that you were running JV traffic on our network.
If you can provide any information that would help us further help your case, let me know. I'm a pretty fair guy as long as people play by the rules: don't run network traffic without permission (of which I would have denied you of doing in the first place).
Regards,
Ryan Eagle
ryan@eaglewebassets.com
Too bad. You should have had a better relationship with the pub, and known exactly what and how they were promoting. I don't feel sorry for you.
