CX Downtime/Refund Update

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g33ks

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Dec 31, 2007
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I think in the end CX has handled this situation very well and from what I heard alot of people in the industry came together last night to help and get this thing under control which is pretty cool. I was pretty upset yesterday as I was out thousands of dollars and was frustrated that I couldn't run my offers, hence losing even more money. In the end it was something that any affiliate network would have an impossible time avoiding, something like 30,000 login attempts a second...hahah

Once things were under control this morning my AM Nate was very proactive in making sure I receieve a full refund.

At the end of the day, this is the only issue I have had with them since starting. They get alot of flack on here but to be honest they have the best exclusive converting offers out of any network I have run with.

Anyways, if you lost money with CX yesterday hit up your AM as Nate said they are refunding every single affiliate.
 


g33ks said:
I think in the end CX has handled this situation very well and from what I heard alot of people in the industry came together last night to help and get this thing under control which is pretty cool. I was pretty upset yesterday as I was out thousands of dollars and was frustrated that I couldn't run my offers, hence losing even more money. In the end it was something that any affiliate network would have an impossible time avoiding, something like 30,000 login attempts a second...hahah

Once things were under control this morning my AM Nate was very proactive in making sure I receieve a full refund.

At the end of the day, this is the only issue I have had with them since starting. They get alot of flack on here but to be honest they have the best exclusive converting offers out of any network I have run with.

Anyways, if you lost money with CX yesterday hit up your AM as Nate said they are refunding every single affiliate.
Click to expand...


Sweet, you're rolling like a billionaire again! WOOO!!
 
g33ks said:
I think in the end CX has handled this situation very well and from what I heard alot of people in the industry came together last night to help and get this thing under control which is pretty cool. I was pretty upset yesterday as I was out thousands of dollars and was frustrated that I couldn't run my offers, hence losing even more money. In the end it was something that any affiliate network would have an impossible time avoiding, something like 30,000 login attempts a second...hahah

Once things were under control this morning my AM Nate was very proactive in making sure I receieve a full refund.

At the end of the day, this is the only issue I have had with them since starting. They get alot of flack on here but to be honest they have the best exclusive converting offers out of any network I have run with.

Anyways, if you lost money with CX yesterday hit up your AM as Nate said they are refunding every single affiliate.
Click to expand...

Same here. I have Nate as well and he did the same for me. I'm being credited over 2k.. I doubt most networks would do that. Thanks Nate/CX.
 
Very upstanding of them. Congratulations CX always good to see a network do the right thing. And again I feel your pain.
 
Word, Nate is the man, he's always taken care of me. Hit him up on AIM if you ever need anything from CX. AIM: cupidbucks
 
CX is doing their affiliates right. Nate is also my AM and I'm also being credited for the downtime from yesterday although I'm not even doing much volume at CX.

This means CX = a great affiliate network that is going to definitely see more of my business in the near future.

Outstanding recovery from the disaster that took place yesterday!
 
I have Debrani (better looking then Nate) -- Her calm, patient manner was a great help to me when my frustration of not being near a computer to analyze the situation was running high. There entire team was courteous and friendly as they made adjustments to there system to stop the attack, not giving up until the wee hours of the morning staying in the office till midnight. Larby appreciates your efforts and look forward to continuing our business relationship.
 
Not only did they refund my money, they had a broad sent over to give me a handjob during the downtime.
 
I was kept in constant contact by my manager Fraser, and immediately on Tuesday morning I was given a decent sized credit. I've had situations like this arise with other networks, and from my experience they always say they will credit us, but it never happens.

CX and Fraser came through on this and I don't think I'll ever have much to worry about when it comes to their network. Great work CX.
 
Man.. although I don't work with CX anymore, I've had several times AMs have told me they'd credit something and it has NEVER happened. Props to CX for taking care of their affiliates this time.
 
I don't much with CX anymore. But I can say that Nate and Debrani are great. They will always take care of you. Same goes for the rest of the team. Big ups to Nate!
 
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