16 fucking hours of downtime



Never more than an hour for me on a variety of hosts. I got a dedi with Netdepot and it runs solid as a rock. I was surprised with a Windows VPS I have for a client with BurstNET and it never dropped out even during Sandy and the ensuing nor'easter - if you know what you're doing, BurstNET can be a pretty sweet hosting value.
 
15 hours with WiredTree.

8 hours with KnownHost.

no way! I thought Knownhost is one of the better providers? I was seriously considering switching to them, haha!

Sounds to me like it makes sense to just go all out and go Rackspace.

Never more than an hour for me on a variety of hosts. I got a dedi with Netdepot and it runs solid as a rock. I was surprised with a Windows VPS I have for a client with BurstNET and it never dropped out even during Sandy and the ensuing nor'easter - if you know what you're doing, BurstNET can be a pretty sweet hosting value.

Thanks, I'm gonna check them both out
 
btw, the assholes responsible for my impressive downtime stats is Wholesale Internet
 
no way! I thought Knownhost is one of the better providers? I was seriously considering switching to them, haha!

There was a thread here when it happened...

http://www.wickedfire.com/shooting-shit/133064-knownhost-com-down.html

It was a datacenter problem, but I thought KnownHost employees seemed incompetent during the downtime.

From what I read in the WebHostingTalk thread about it, some other servers in the same part of the datacenter were unaffected because they paid for extra redundancy, but KnownHost did not.

I switched to StormOnDemand/LiquidWeb shortly after that and have had no issues since.
 
Once my host informed me I was being moved to a new data center, which was fine and dandy with me.

Except apparently, they just unplugged the servers, threw them into a U-Haul truck or something, and headed off to the new data center. We were down the entire time, about 30 hours. They didn't have an intermediary solution or anything. Just unplugged the servers, and headed off to the new data center with them.
 
Once my host informed me I was being moved to a new data center, which was fine and dandy with me.

Except apparently, they just unplugged the servers, threw them into a U-Haul truck or something, and headed off to the new data center. We were down the entire time, about 30 hours. They didn't have an intermediary solution or anything. Just unplugged the servers, and headed off to the new data center with them.

damn... that is terrible. so much facepalm.
 
no way! I thought Knownhost is one of the better providers? I was seriously considering switching to them, haha!

Sounds to me like it makes sense to just go all out and go Rackspace.



Thanks, I'm gonna check them both out

I've had better luck at knownhost than rackspace. Rackspace was being paid close to $20k a month and they accidentally removed a power cable, re-provisioned the wrong server on accident, and a few other retarded things. Not to mention their networking team is half retarded. In the end they cost more money than they were worth. We could have hired a competent network admin and coloed at One Wilshire cheaper and got better service and network reliability.
 
That reminds me, another time with the same host, I simply rebooted the server and instead of coming back up, the HD magically got formatted with a clean install of CentOS. They didn't know how it happened either, and just apologized profusely, gave me 1 year of free hosting, and said upon reboot their network for some reason determined it was a new box being setup, wiped it, and installed CentOS.

I lost a good amount of work because of it. That one actually pissed me off more than when they threw my servers into a U-Hual, and took 30 hours moving them over to a new data center.
 
16 hours.. 16 freaking hours of 0 visitors to your website.. Geez.. I can't imagine the losses you've suffered.