UI/UX Designer: Ask Me Anything

holyrobot

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Jan 13, 2011
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Oh, you know...
Hi All,

A little history, I'm a graphic designer with ~10 years experience. I started out in print work, moved to web design and I'm now working as a User Interface/User Experience designer as an interactive agency.

About 1.5 years ago, I tried my hand at SEO/SEM as a fun little side-project and ended up riding the wave of a certain up-and-coming niche that worked out pretty well for me. My best month, I made 13k off one site from Adsense before having my site crash pretty hard in Feb of 2012 when Google made a bunch of changes to their algo, so I have some pretty good first-hand experience with what it takes to rank a site in a tough niche and what gets users to click on ads.

There's not a whole lot of talk about design in general on here so I'd like to open up a thread to discuss UI theory, any design questions you might have, etc.



I would probably be the most helpful answering questions related to Branding, Visual Design, User Interface Design and Design Theory.



PS - I'm not the be all/end all to this stuff. Design is a science, and science is constantly growing/evolving to better explain how we understand our world. I'm totally open to people giving their opinions on my answers and by no-means am The Authority on this matter, I just have a large amount of experience to speak from.
 


Do you see projects like bootstrap being good or bad for designers? On the one hand, I can see less work being required to start a project, but on the other, people might not think they need a designer anymore, if bootstrap is "good enough".
 
What's your portfolio and your rates? If you don't feel like sharing, what are the best places to find quality designers?
 
how the fuck did snooki get preggers?
Good design is often about figuring out the right questions to ask. I guess this question could be re-configured to this: who would fuck snooki in the first place?

But seriously, I'm surprised she didn't get pregnant sooner.

who are your favorite designers online and how/where do you follow their work?
Interesting question, I actually don't follow specific designers anymore. There's this way the design community tend to riff off of itself. Design goes through trends apart from the actual theory and it has only sped up now with everyone being connected on the internet through social media. It kind of gets exhausting, I felt like I was following trends and became a slave to them. Most designers are also terrible people in general; very grumpy, very arrogant. I found it frustrating to follow them on a close, social level and stopped, but I still kind of keep my ear to the ground to see what the community is up to these days.



Designers I used to follow:

Jeffory Zeldman, the Godfather of Web Standards. He runs Happy Cog link and if you haven't heard of him, shame on you. :p He also runs a site called A List Apart link, an online magazine for web standards and design. Lately, the magazine has kind of had a narrow focus on specific details of design, like ways to do responsive images, but every now and then, they have a great, high-level article on how to problem solve and think differently or they have conceptual design ideas.

Greg Storey. This guy used to have his own shop called Air Bag Industries link. He now actually works for Happy Cog. I respect this guy, but honestly started to think he was full of shit from a visual design standpoint after a while. There's making great, clean code, and then there's making an entirely well-designed user experience that "feels" great and visuals are a huge part of this. I really don't think Greg gets it.

Jim Coudal. Great guy actually; has a very informal feel. I remember a particular speech Jim was about to give and the guy introducing him said, "You should closely study this guy, because he gets it... he really knows what he's doing." and then Jim got up and said, "I have no idea what the fuck I'm doing." Coudal Partners link. They have a great feed on their site full of interesting, inspiring things. I actually don't know why I don't follow these guys now, I should probably start doing that again.



Where I tend to look now is on the fringes of design, like illustrators, animators, and video games these days.

Joshua Smith aka Hydro74 link. This guy is a Grand Master of Adobe Illustrator and I pretty much learned how to use Photoshop by looking at the old ads this guy used to do 9 years ago and trying to deconstruct how he did certain things in Photoshop and how he used certain filters. This guy has become a huge dick lately though, but his work speaks for itself.

Tyson Hesse link, illustrator of webcomic Boxer Hockey and Diesel. Great guy, works hard, puts out some interesting work.

Bobby Chiu link. Real standup kind of guy. Conceptual illustrator, comes up with really imaginative stuff.



Some sites I check out to keep up on stuff:

Smashing Magazine link. This site used to be a real shithole of posts that were like, "30 Great Real Estate Website Designs" but lately they have put out some pretty high-quality articles.

Motionographer link. Motion graphics site, pretty inspirational for seeing how design is implemented into moving and interactive designs.

PSD Tuts link. Seriously, I learned more on this site in one month than I did in the 4 years I went to Design School and 3 Photoshop classes.

Cartoon Brew link. Recently started following this site. The animation they post is top-notch and very inspirational.

Comics Beat link. Great site to see what's coming out of the comics/pop-art sector.

The goal with these sites is to get inspired and have some sort of original thought or design that can be used to set a trend or create a unique experience as opposed to following the trends closely in the design community.

Do you see projects like bootstrap being good or bad for designers? On the one hand, I can see less work being required to start a project, but on the other, people might not think they need a designer anymore, if bootstrap is "good enough".
Okay, so this was a huge concern in the print design world when things like Microsoft Word came out and desktop publishing rose up back in the late 80s.

What actually happened is people learned how terrible they were at designing from a conceptual/thought-level standpoint and even though they had tools now, albeit shitty ones, they couldn't make design that looked high-quality. It actually made designer more desirable.

Bootstrap is a great little tool for churning out mobile apps and whipping up some nice-looking designs quickly, but it'll never replace a designer's eye and thought-process. Even more so, I can't tell you how many friends I have, even print designers, that automatically think simple things like HTML and CSS are "far beyond them." One of the great things about web design is there's an established barrier to entry. In the print design world, people are so familiar with writing and using Word that they don't see a reason to hire a designer until they start a business or do anything professional. Generally speaking, the clients that have valued my designer's eye and expertise also tend to make great business decisions and are successful, while the clients who come to me just to build out a logo their wife scribbled down on a napkin don't last. I hope that doesn't sound arrogant, it's not like I'm some genius shitting out gold left and right, but it says a lot about a business owner that values the expertise of the people he hires instead of just using them like computer monkeys that have access to Photoshop or Illustrator.
 
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What's your portfolio and your rates? If you don't feel like sharing, what are the best places to find quality designers?

I will not share my portfolio or rates. I think that's outside the guidelines for this forum (to sell my own product that's not in BST) and frankly, I'm so goddamn busy I don't want more work. This is a place to have fun and answer questions.

Again, if I suggested some place besides BST to get design services, I think there might be a conflict. I guess I'll wait to see what a mod thinks about this of if Jon could chime in, then I could suggest a couple places...
 
Great post!

Although I always thought Zeldman is useless and never got the hype around "A list apart".

::emp::
 
Great post!

Although I always thought Zeldman is useless and never got the hype around "A list apart".

::emp::

The hype comes from a small group of about 6 "influential" people pushing the shit out of it. Its a very cl-icky little group that your either in or your out. Some of the hype comes from creating your own awards shows and giving yourself all of the awards and then sending press releases all over the world.

The Big Web Show can be really good depending on the guest. He has had a lot of cool people on it over the last few years
 
Great post!

Although I always thought Zeldman is useless and never got the hype around "A list apart".

::emp::
Agreed. For a long time, web design, especially on the front-end/visual side was like real estate, you kind of fell into it and didn't set out to do it. Zeldman comes from a writing background, so for guys like him, making a design that is clean and simple is a monumental achievement. Also, he's kind of a pioneer, so I guess that gets him lots of brownie points.

Most of the graphic designers I've known until quite recently think of web design as this crude, chunky medium and they would prefer to work in print which is "the higher medium" where you can control everything and be very picky about details.


The hype comes from a small group of about 6 "influential" people pushing the shit out of it. Its a very cl-icky little group that your either in or your out. Some of the hype comes from creating your own awards shows and giving yourself all of the awards and then sending press releases all over the world.

The Big Web Show can be really good depending on the guest. He has had a lot of cool people on it over the last few years
I think one of the most illuminating aspects of working in marketing/design is seeing through this facade in many, MANY fields. For instance, why does the common public care about the Oscars? It's essentially a bunch of movie makers getting together giving themselves pats on the back, often not for great acting, but for staring in progressive roles or making political statements. The number of actors/actresses every year that get snubbed for an amazing performance is a very common thing and I feel bad for the actors that strive to get an Oscar their entire lives, only to get it after they die as a cursory gesture.

It's very strange and incestuous, but a great way to make yourself look important to people who don't get it. I actually was able to get into a couple closed-off events in my site's niche because I simply siad, "Look, I have one of the highest ranking sites on Google and get over 25,000 people every day to the site."
 
I like to use alot of CSS in my designs for shadows, buttons with gradients, navigation menus, etc. However I always run into the issue of cross-browser compatibility and dealing with some browsers not displaying the CSS like others.

Do you think it is still worth it to use CSS for these items rather than loading images and sprites that are more server intensive?

Thanks!
 
I like to use alot of CSS in my designs for shadows, buttons with gradients, navigation menus, etc. However I always run into the issue of cross-browser compatibility and dealing with some browsers not displaying the CSS like others.

Do you think it is still worth it to use CSS for these items rather than loading images and sprites that are more server intensive?

Thanks!

The main issue these days with CSS errors usually involves IE7. If you're still supporting IE6, I feel for you. The way I've been setting up my files is using a 1px wide background image for IE7 and load your css like this:


background: url('images/background-gradient.jpg') repeat-x;
background: *css gradient code goes here*;


This way, you have your fallback gradient background image and all other devices skip the first background declaration and load the css gradient. It's pretty lame, though, that you can't really use a lot of these new features if you are completely concerned with have a consistent experience across all devices.

One of the best ways to design is with all of your constraints in mind and just work out from that point.

I used to hate it when I had extreme constraints in the print design world, like a client would want to get a billboard but they couldn't pay for color, so I would have to design a compelling ad in black/white. The best way to look at these problems is as a fun challenge, rather than a hinderance. Some of the best, most creative solutions have come from the worst constraints.

If you think about it, it's much easier to be creative with more constraints. Sound unintuitive, but Adlibs works this way; you only pick one word for an already constructed sentence and then it's pretty easy to make it funny with one word.

If you know you can't use drop shadows cause they don't work on all browsers (and this is a major concern, as opposed to a subtle difference), make a design that works well without drop shadows in the first place.

Also look into mobile-first design, as this helps with server load issues in general. The basic idea is to make your site work on a mobile device first and then use media queries to add more styling and css/images for the tablet and desktop versions, instead of the other way around, where the desktop version is designed first and then the mobile version is added later. You can cut down on page load times by going mobile first and then adding markup/code/images for desktop machines, which can handle the more intensive load times.
 
Thanks for sharing your insights.. I am in the process of hiring a full time graphics guy but am having a hard time with the normal online job banks.. Do you recommend any alternative areas/sources to find creative people ? Seems like many don't like to advertise themselves too much...College campus? Art schools?
 
Thanks for sharing your insights.. I am in the process of hiring a full time graphics guy but am having a hard time with the normal online job banks.. Do you recommend any alternative areas/sources to find creative people ? Seems like many don't like to advertise themselves too much...College campus? Art schools?

Yeah, it's tough. I was talking to a coworker the other day who is a front-end designer (I'm more of the wireframe/PSD guy at work, he codes what I make in Photoshop) and he said that the last place he was working at had been looking for 12 months before they found and hired him. I've had similar experiences, I think I haven't gone longer than 2 weeks looking for work, even in the horrible economy of 2008 when the housing market took everything down with it. It's just pretty damn hard finding people to hire that are skilled and the skilled ones get snatched up fast.

Maybe try going to Smashingmagazine.com or alistapart.com and looking at who has written the articles on those sites and try contacting them. Behance is pretty good in my opinion. There isn't like a secret place where we are all hiding out though.

If you go to a local art school or community college, you might have good luck. Something that might work out for you is to talk to one of the design professors about having one of their design projects be to redesign your logo. Any student there is going to want to have "real-world" experience and you'll get like 15 designers all working on your logo design, so you'll get to pick whoever is the best designer and you could possibly hire this person straight out of school and put them to work.
 
I agree with Timoland. Been away for a while with projects, just finished my gigs and have a couple of weeks where I can get caught up. Thanks for sharing your insights holyrobot.