This is amusing.
I sell a product of mine called the Affiliate Mashup Store for $199. It's a website creation tool which generates a store full of affiliate products.
Some guy, let's call him Ali Farhat for that is his name, bought a copy last week using a paypal echeque, which takes around a week to clear.
A couple of days ago he emails me with some bullshit problems saying my script is full of bugs. I explain what his problem is (he's not using his keywords correctly) and give him some examples of how to improve his site. He fires back saying one of my examples (a search for lipstick which he says shows no results) is not true and he wants a refund.
Fair enough, I offer refunds for any reason, but I send him a screenshot of his site proving that my example is in fact correct just in case he's being stupid, and say I'll sort out the refund when he removes my script from his site. Fair enough right?
Next day I get an email from paypal saying he's cancelled his payment. This fucks up my paydotcom stats which now indicate that my income has doubled from that transaction instead of being reversed, and I owe the affiliate that referred the sale double instead of nothing. WTF?
Anyway, next thing I notice is a ton of traffic from some dutch forum.
This twat is reselling my script with resell rights for 33 fucking euros.
First thing I do is code up some php to redirect all traffic from that forum to a 'special' page telling everyone about this fraudster and how they should cancel any payments to him. Oh and I put up his address and telephone number for good measure.
I then join the forum and PM him telling him he's going to regret this.
He PMs me back saying the post has been removed (true) and it won't happen again.
This is where I ask for your help. I've told the guy several times to remove my script from his site hype2day.com but he hasn't. Given he lives in the Netherlands and I'm in the UK (soon to be Australia) what if anything can I do about it? Find his webhost, his registrar? File a complaint with Commission Junction saying he's using stolen software to refer sales?
You know, if he'd offered to give away my script I'd be less pissed off than seeing him sell the fucking thing.
I sell a product of mine called the Affiliate Mashup Store for $199. It's a website creation tool which generates a store full of affiliate products.
Some guy, let's call him Ali Farhat for that is his name, bought a copy last week using a paypal echeque, which takes around a week to clear.
A couple of days ago he emails me with some bullshit problems saying my script is full of bugs. I explain what his problem is (he's not using his keywords correctly) and give him some examples of how to improve his site. He fires back saying one of my examples (a search for lipstick which he says shows no results) is not true and he wants a refund.
Fair enough, I offer refunds for any reason, but I send him a screenshot of his site proving that my example is in fact correct just in case he's being stupid, and say I'll sort out the refund when he removes my script from his site. Fair enough right?
Next day I get an email from paypal saying he's cancelled his payment. This fucks up my paydotcom stats which now indicate that my income has doubled from that transaction instead of being reversed, and I owe the affiliate that referred the sale double instead of nothing. WTF?
Anyway, next thing I notice is a ton of traffic from some dutch forum.
This twat is reselling my script with resell rights for 33 fucking euros.
First thing I do is code up some php to redirect all traffic from that forum to a 'special' page telling everyone about this fraudster and how they should cancel any payments to him. Oh and I put up his address and telephone number for good measure.
I then join the forum and PM him telling him he's going to regret this.
He PMs me back saying the post has been removed (true) and it won't happen again.
This is where I ask for your help. I've told the guy several times to remove my script from his site hype2day.com but he hasn't. Given he lives in the Netherlands and I'm in the UK (soon to be Australia) what if anything can I do about it? Find his webhost, his registrar? File a complaint with Commission Junction saying he's using stolen software to refer sales?
You know, if he'd offered to give away my script I'd be less pissed off than seeing him sell the fucking thing.