Mundo down

[BradGrant]

As of 8:20am, Mundo has been down. Stats are not working, and even worse is the tracking links not working either.

Hope it gets fixed soon. Someone call them if you got their personal #, I only have their office number.

 

[bbrock32]

Yeah , still down...

 

[wyrickj]

Mundo has been having issues with downtime lately but this is the longest I've encountered yet.

 

[redwings0921]

Looks like they were down til 10am EST. My stats show no clicks until 10am-11am for the day. They are usually pretty good about downtime. A few months ago I was credited a good amount for downtime, but that's when I did a lot of volume with them.

 

[BlokBlok]

Do they use Cake?

 

[GrindHard]

DirectTrack

Do they use Cake?

 

[fivestar]

Actually its proprietary/in-house. Looks similar to directtrack though.

 

[hakkairu]

If it was dt the stats should still be working,

and mundo media using cake thats a joke.

Mundo has its own tracking software hence the tracking links don't work.

 

[redwings0921]

They juse sent out an email. Sounds like everyone will be compensated-

Attention Publishers,



Today, Mundo Track experienced an unprecedented outage caused by a critical hardware failure at Rackspace. While we were only one of many companies affected by this outage, I want to personally apologize to all of you for this. This is completely unacceptable, and we are taking immediate steps to rectify this matter. Rest assured, we are taking this very seriously. We want to be fully transparent and proactive in our communication and efforts to rectify the matter.



Your business is of paramount importance to us. You are our partners, and Mundo is nothing without your hard work and dedication. Rest assured that you will be properly compensated for the downtime that occurred. Some of you may have noticed that you cannot see statistics from September 21st to September 24th. This is a temporary problem, and all of your data has been preserved and will appear within the next day.



If you have any questions or concerns, please do not hesitate to contact your affiliate manager, Moufid Al Joundi, Vice President of Distribution or myself.



Moufid Al-Joundi | MUNDOmedia
VP, Network Distrobution


We appreciate your patience, and again, our apologies.
Regards,

Marc Porcelli | MUNDOmedia
GM

 

[tacoX]

They don't use directtrack, I believe it's custom.

 

[Seema]

one of my favourite networks with the shittiest front end you've ever seen.

 

[RedFireGreg]

I was wondering why they were not making me money until I checked that email!