So my hosting expired in Jan this year, and since I been blogged down with personal troubles, couldn't renew it.
So yesterday when I wanted to get a backup of the data (from hostgator) the rep tells me that since the package has expired, all the data is wiped off. I find that hard to believe especially since its hostgator, and the package expired just 2 months ago. I had the wp backup plugin installed (so I know the exact folder where they were stored), or I'm sure hostgator, being the big company they are, can email me a small backup too - I dont mind paying the $15 they ask.
The rep tells me - 'We are selling space so keeping old backups is counter intuitive to that'
You believe them? Can I still get a backup?
So yesterday when I wanted to get a backup of the data (from hostgator) the rep tells me that since the package has expired, all the data is wiped off. I find that hard to believe especially since its hostgator, and the package expired just 2 months ago. I had the wp backup plugin installed (so I know the exact folder where they were stored), or I'm sure hostgator, being the big company they are, can email me a small backup too - I dont mind paying the $15 they ask.
The rep tells me - 'We are selling space so keeping old backups is counter intuitive to that'
You believe them? Can I still get a backup?