Not sure I'll ever get a Mac again - Their support sucks. I have a crack in the wrist-wrest of my Macbook due to a known design flaw. I have friends who've had theirs replaced in the store, in a day, but the Apple store near me claims they don't have the parts, and don't have the "space" to repair it in the store (I hear a 3ft x 3ft desk takes up a lot of space...), and they need to send the whole laptop out for a week to get the wrist-wrest replaced. I'l go there to see if someone else can order the part and get someone to repair it at the store, but if that doesn't work, I'll be call Apple's tech support to see if they can force the store to repair it at the store.
I've been all-Dell before this, and I had next-business-day on-site (home, business, whereever I was) repair service, for basically the same price I paid for an extended AppleCare contract.
I love the computer, the OS, and the battery life, but their support for a manufacturer's defect seems pretty poor to me.