Beyond Hosting WTF?

Status
Not open for further replies.
BluAffiliate

BluAffiliate

New member
Sep 6, 2009
1,330
32
0
DDOS attack every other day, now this?

K6yp3w0.png


I can forgive the regular downtime but the spelling errors?

What happened to one of the most trusted hosting providers out there?
 


Language is not their strong suit. They did a server migration last month (which affected one of my sites) and in their email headline, neither the words "URGENT" or "MIGRATION" were used. Luckily I happened to catch the email amongst the hundreds I get weekly to my email addy.


But I let the owner off the hook as he is a real-life gay webmaster :)
 
It is because of a WHMCS zero day exploit that was just patched 5 minutes ago.

ALL hosts using the WHMCS billing system without exception had to deal with this pain in the ass exploit for the few hours it was running rampant.
 
Adevictus said:
It is because of a WHMCS zero day exploit that was just patched 5 minutes ago.

ALL hosts using the WHMCS billing system without exception had to deal with this pain in the ass exploit for the few hours it was running rampant.
Click to expand...

This is 100% true, we knew about it way before it was publicly available. Trust me, we were in contact with matt, david and chris @whmcs/cpanel getting it resolved quickly.

BluAffiliate said:
DDOS attack every other day, now this?

I can forgive the regular downtime but the spelling errors?

What happened to one of the most trusted hosting providers out there?
Click to expand...

Sorry that our spelling isn't up to par for you? We felt that taking our whmcs software offline was the best option we had at the time. In a mad rush to get a page in place to redirect support query's to email we may have made some typos.

You have to understand security of our data is far more important than a cosmetic website issue. :-)

We apologize for the inconvenience.

bodiddley said:
But I let the owner off the hook as he is a real-life gay webmaster :)
Click to expand...

This is hardly true.
 
VisBits said:
Sorry that our spelling isn't up to par for you? We felt that taking our whmcs software offline was the best option we had at the time. In a mad rush to get a page in place to redirect support query's to email we may have made some typos.

You have to understand security of our data is far more important than a cosmetic website issue. :-)

We apologize for the inconvenience.
Click to expand...
A word of advice for BeyondHosting's customer service: ditch the fucking sarcasm. I've already been on the receiving end of it first hand. You give paying customers the high-hat, it will be remembered.

I should also mention that I was also told that these recent DDoS attacks were likely that of a competitor because it was targeted to my VPS. So I guess now is as good a moment as any to thank you for the farfetched, implausible bullshit.

Could have tweeting something or even starting a thread here, but didn't care enough to. Seeing the spelling crack though...
 
infoslob said:
A word of advice for BeyondHosting's customer service: ditch the fucking sarcasm. I've already been on the receiving end of it first hand. You give paying customers the high-hat, it will be remembered.
Click to expand...

I'm sorry about this, would you mind PM'ing me a ticket ID so we could review it with management?


infoslob said:
I should also mention that I was also told that these recent DDoS attacks were likely that of a competitor because it was targeted to my VPS. So I guess now is as good a moment as any to thank you for the farfetched, implausible bullshit.
Click to expand...

If your IP was targeted in the DDOS attack its a very high possibility of it being competition/pissed off customers. Bots and other types of distributed attacks are not *at random* they always have a target. If you were not being attacked we would tell you different. We have nothing to hide.
 
Why do you fuckheads use them anyway? There are a billion hosts on the web. You would have to be a fucking retard to use a webhost run by someone knowledgeable of our industry.

Idiot fucks.
 
Frustrated because of a typo? Yeah this thread seems real serious.

If you have a valid complaint please contact support or PM me privately.

/end senseless trolling.
 
infoslob said:
A word of advice for BeyondHosting's customer service: ditch the fucking sarcasm. I've already been on the receiving end of it first hand. You give paying customers the high-hat, it will be remembered.
Click to expand...


VisBits said:
I'm sorry about this, would you mind PM'ing me a ticket ID so we could review it with management?
Click to expand...



This is one wild ass guess, but I think he meant that in here too.
 
Status
Not open for further replies.
Top Bottom