Well, I didn't want to make this post originally, I wanted to quietly cancel my Proxy51 subscription.
I spent a load of time this morning trying to find out how they were automatically billing me, and struggled. The invoiced company name differs to the company name used on the auto set-up, making it hard to link them when you have a fair bit of activity in your paypal account.
All in all I spent an hour or two trying to cancel my subscription, having to do a search through my inbox on timestamps in the end and matching them up to find which auto billing id Proxy51 were.
When I eventually managed to cancel my subscription, I realised all my scripts had stopped running, because Proxy51 automatically removed all my proxies from my account even though I've paid for the next 3 weeks. Now I'm stuck with none of my scripts running, wasting more time and money, waiting for my proxies to go online at other providers.
I spoke to a few people about the problems, and had a load of other people say they had a whole host of problems with Proxy51 too, proxies not working, proxies not getting delivered for 5 days after signing up, troubles finding payments like me to actually cancel in the first place, no reply from support unless you add the guy on Skype, etc etc.. So I made this post, hoping to get some answers and to change the way things are run over there.
Now I know it's only $35/mo, and that you shouldn't expect the world from 100 proxies at $35/mo (the providers I'm moving all my private proxies over too are a whole lot more expensive). I do expect to be able to easily cancel my subscription at any time though, and to not have the proxies I have already paid for the next month removed from my account. I.e. I expect to get the service I've paid for, whether I'm spending $5 or $5000.
I spent a load of time this morning trying to find out how they were automatically billing me, and struggled. The invoiced company name differs to the company name used on the auto set-up, making it hard to link them when you have a fair bit of activity in your paypal account.
All in all I spent an hour or two trying to cancel my subscription, having to do a search through my inbox on timestamps in the end and matching them up to find which auto billing id Proxy51 were.
When I eventually managed to cancel my subscription, I realised all my scripts had stopped running, because Proxy51 automatically removed all my proxies from my account even though I've paid for the next 3 weeks. Now I'm stuck with none of my scripts running, wasting more time and money, waiting for my proxies to go online at other providers.
I spoke to a few people about the problems, and had a load of other people say they had a whole host of problems with Proxy51 too, proxies not working, proxies not getting delivered for 5 days after signing up, troubles finding payments like me to actually cancel in the first place, no reply from support unless you add the guy on Skype, etc etc.. So I made this post, hoping to get some answers and to change the way things are run over there.
Now I know it's only $35/mo, and that you shouldn't expect the world from 100 proxies at $35/mo (the providers I'm moving all my private proxies over too are a whole lot more expensive). I do expect to be able to easily cancel my subscription at any time though, and to not have the proxies I have already paid for the next month removed from my account. I.e. I expect to get the service I've paid for, whether I'm spending $5 or $5000.
roxy ratio, they'd work a lot better. Silly fucks should be scraping with public, posting with private/shared and we could all have nicer things.
