Ok... it's not my style to bash service providers on a forum, but this time I'm really pissed and I'm wondering if other people might be in the same situation or if it's just my luck.
I saw a lot of positive comments about ContentProz on this forum, but since I was very satisfied with my own writer, I never really needed to try them out.
Now, during this past Black Friday, my writer was on vacation for a week so I thought I'd give them a try... I ordered 6 articles (That was November 25th). They said the delivery date would be December 1st... Today, December 8th, I still didn't get shit. (14 days later)
But hold on, that's not really the main issue. It's how they handled it... I got on their Live Chat twice, once on December 2nd. They apologized and said they would deliver within 24 hours. Never did.
The second time was 3 days ago. They apologized again and said they would deliver within 12 hours. Never did.
Yesterday I got an email from someone in their tech support saying they will deliver today guaranteed! Never did.
At this point it really feels like I'm being dickrolled like never before. I gave up! Thank god those articles weren't for clients or I would have been in deep trouble. And they advertise "Quickest Turnaround Time" on their homepage.
Again, RELIABILITYis disappearing in this industry...
I saw a lot of positive comments about ContentProz on this forum, but since I was very satisfied with my own writer, I never really needed to try them out.
Now, during this past Black Friday, my writer was on vacation for a week so I thought I'd give them a try... I ordered 6 articles (That was November 25th). They said the delivery date would be December 1st... Today, December 8th, I still didn't get shit. (14 days later)
But hold on, that's not really the main issue. It's how they handled it... I got on their Live Chat twice, once on December 2nd. They apologized and said they would deliver within 24 hours. Never did.
The second time was 3 days ago. They apologized again and said they would deliver within 12 hours. Never did.
Yesterday I got an email from someone in their tech support saying they will deliver today guaranteed! Never did.
At this point it really feels like I'm being dickrolled like never before. I gave up! Thank god those articles weren't for clients or I would have been in deep trouble. And they advertise "Quickest Turnaround Time" on their homepage.
Again, RELIABILITYis disappearing in this industry...