CX - Getting getting assf*cked by CX? CX not Paying you either for XM leads?



Visa and XM have identified an unacceptably high chargeback rate and incidences of potential fraud as it relates to all XM campaigns. We are conducting investigations into these allegations of fraud based on information being provided by XM and Visa (based on their investigations in recent weeks). There remains at this time significant unpaid balances due from XM as a result of this issue. We are expediting our review of the substantial documentation we have been provided to date, and our internal investigation, in order to resolve this matter as quickly and fairly as possible. Affiliates found not to be in violation of our terms and conditions will be paid once XM releases payments.

"you'll get paid when we'll get paid."
 
Am i the only one that feels that if we are NOT in violation of any terms and conditions, that it should be completely irrelevant if XM pays CX or not, and that we should still get paid.

If CX doesn't get paid, then they can go ahead and sue XM to collect their money, but that really should not affect them paying us. Our deal is with CX and those who followed the rules, spent their hard earned money on ads, only to find out that we will not get paid if CX doesn't get paid.

This is very bad business. If i was a real estate developer, and hired a company to build a house for me that i planned on selling. Does this mean that if i am unable to sell the house, once built, i dont have to pay the company i hired to build it???

They don't care whether i can sell it or not, its not their problem, as in this case, whether CX gets paid or not is not OUR problem, its CX's. And unless they are completely broke and don't have the money to pay up, then it is their responsibility to take care of the affiliates that play by the rules and are due money.

Just my 2 cents.
 
This is very bad business. If i was a real estate developer, and hired a company to build a house for me that i planned on selling. Does this mean that if i am unable to sell the house, once built, i dont have to pay the company i hired to build it???


Great analogy
 
Merch Accounts locked fellas. Seen this countless times this year with many advertisers and networks. The chances of you gettin that dough is getting slimmer with every person that starts to leave CX (which is what's happening). Allegedly.
 
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Merch Accounts locked fellas. Seen this countless times this year with many advertisers and networks. The chances of you gettin that dough is getting slimmer with every person that starts to leave CX (which is what's happening).

Allegedly*
 
I dont understand this kind of bullshit either. You can't advertise on Pulse, and then because you didn't get paid, tell them you aren't paying. What the hell do people think? We buy ads with monopoly money?
 
I dont understand this kind of bullshit either. You can't advertise on Pulse, and then because you didn't get paid, tell them you aren't paying. What the hell do people think? We buy ads with monopoly money?

Well i definitely can't advertise on it now that you posted this.
 
Merch Accounts locked fellas. Seen this countless times this year with many advertisers and networks. The chances of you gettin that dough is getting slimmer with every person that starts to leave CX (which is what's happening). Allegedly.
Once they booted my favorite AM Waqaas they started going downhill. RIP CX
 
Suspended my account for someone trying to login that wasnt me. I get that, cool. Thanks for the heads up.

I contacted them, got everything squared away and then they tell me to re-apply and he will have me approved in minutes again.

Its been 3 weeks of no returned emails

CX is shitty now. I used to love them but now, not so much
 
that's because they don't want you to claim your loyalty points probably. f-the points, just pay us even at least minus the alleged 35% fraud...pay us 65% and pay us the rest when you find out there wasn't any fraud!!! !PAY!US!
 
Damn , whats the use of a network if it's not going to take the hit and protect it's publishers .

Isn't cx digital on prepay ? how can this happen ?